![]() I just went through the toll location and know that my payment didn't work. The first notice sent for missed tolls will only be for the missed tolls only, if you don't pay the invoice by the due date a $12.50 service fee will be added to the second notice sent as well as any new missed tolls.įrequently Asked Questions (FAQs) About Toll Collection If you receive a Pay by Plate Notice and feel it was issued in error, review the instructions provided on the notice on how to dispute the notice. Received a Pay by Plate Notice and it wasn't your car or you don't think you are responsible for the missed toll? The added fee is to cover the costs of sending and processing invoices. The Pay-By-Plate toll rate is $1.60 higher then the E-ZPass rate. A "Pay-By-Plate" account is established in the registered owners name and address, approximately 14 days after the first recorded missed toll an invoice is sent to the registered owner for the missed tolls. ![]() This information is then used to find the registered owner (DMV Look-up) of the vehicle. When there is a missed toll, the system takes an image of the vehicle license plates. If you made full payment for the toll and receive "Toll Not Paid" notice when proceeding through the toll booth, please contact the Customer Service Center at 1-88 for assistance. Questions or need to pay a toll more than six days later? Call 1-88. To pay a missed toll violation, visit the Virginia Department of Transportation Customer Service Center missed toll information page, select the Dulles Toll Road and follow the on-screen prompts for payment. The Pay by Plate toll rate will be higher then the E-ZPass rate.ĭrivers who are unable to pay a toll while driving on the Dulles Toll Road have up to six days to pay a violation proactively online. Missed tolls are recorded by the vehicle Enforcement System and will be handled by the "Pay by Plate" system (VDOT), an invoice will be issued to the registered owner of the vehicle by the Virginia Department of Transportation Customer Service Center. Using a transponder that is not recognized by the E-ZPass system.License plate not registered on E-ZPass account.Expired or inoperable E-ZPass transponder.Having no electronic payment account set up.The most common sources of non-payment for tolls: When a motorist proceeds through a toll location and doesn't have some form or electronic payment, an image of the license plate is captured and used to identify the owner of the vehicle. What if I don't have an electronic payment account? E-ZPass Transponder account (these can be purchased at Giant Food or Wegmans or click E-ZPass link at the bottom of the page).
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